Frequently Asked Questions
What is the warranty period for the products?
We offer a 2-year warranty standard, with 3 years available for certain customized products. All items undergo rigorous quality testing before shipment.
Are OEM and ODM services available?
Yes, we have a professional design team ready to provide beautiful, custom designs within a short timeframe to meet your specific needs.
What is the typical delivery time for orders?
Small orders generally take 1-7 working days. For larger bulk orders, production typically takes between 5-15 working days.
What is the Minimum Order Quantity (MOQ)?
The MOQ is at least 1 piece per model, allowing for easy sampling and small project integration.
What payment methods do you accept?
We accept T/T, Western Union, and L/C. For amounts under 1000 USD, PayPal is also an available option.
Can I get samples before placing a large order?
Yes. In-stock samples can be sent within 1 day of payment. If not in stock, production usually takes 1-3 business days.
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