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Frequently Asked Questions
Q1: Why choose us?
A: Our products offer low MOQ and high quality. We accept OEM and trade assurance orders to ensure customer satisfaction.
Q2: How can I customize my logo and packaging?
A: The listed price is for standard products. Please contact us directly to discuss your specific logo requirements and custom packaging options.
Q3: What is the production lead time?
A: For in-stock items, delivery takes 3-7 days. Regular lead time for custom goods is 20-45 days, depending on the order quantity.
Q4: What are the available payment terms?
A: We accept TT, LC, and Trade Assurance payments. If you have other payment needs, please consult with our team.
Q5: How long does shipping take?
A: Shipping by Air/Express takes approximately 7-10 days. Sea freight usually takes 15-45 days depending on the destination port.
Q6: How do you handle quality issues?
A: We have a professional after-sales department dedicated to solving 100% of quality problems. You can feel secure in our cooperation.
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