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Frequently Asked Questions
Q1: Can you customize the size and color of the motif lights?
A: Yes, we specialize in customization. You can customize any sculptures, size, color, and LED effects to match your specific event requirements.
Q2: Are these lights suitable for extreme outdoor weather?
A: Absolutely. Our products feature an IP65 waterproof rating and are designed to withstand temperatures from -30℃ to 45℃, making them both cold and heat resistant.
Q3: What is the lead time for a giant motif light sample?
A: For complex giant motif lights, the sample production typically takes 15-20 days to ensure all structural and lighting details meet our quality standards.
Q4: What materials are used for the snowman's frame?
A: We use high-quality metal frames combined with PVC blister LED string lights and LED rope lights, often finished with PVC sisal for a classic look.
Q5: Do you provide installation guidance?
A: Yes, all products come with detailed installation and maintenance instructions to ensure a smooth setup for your project.
Q6: What payment methods do you accept?
A: We support various payment methods including T/T, PayPal, Western Union, and L/C for your convenience.