Frequently Asked Questions
Will you provide samples?
Yes, we provide samples for testing; however, the shipping costs for samples are not included.
What is your minimum order quantity (MOQ)?
Our minimum order quantity for this flexible LED strip is 100 meters.
What is the typical delivery cycle?
The standard delivery cycle usually takes 15-20 days following the receipt of a 30% deposit.
What shipping methods do you offer?
We typically transport our products using land, air, or sea freight depending on your requirements.
Do you provide OEM and customization services?
Yes, we offer comprehensive OEM services including logo printing on products and customized packaging solutions.
What is the warranty period?
The warranty period for our LED strip products is generally between 2 to 3 years.