Frequently Asked Questions
Q1: Do you offer free samples?
A1: Yes, we provide free samples. Please note that shipping costs are excluded.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: Usually, the MOQ is 50m, but we also accept smaller trial orders.
Q3: What is the standard delivery time?
A3: Samples are ready within 3-5 days. Bulk orders typically take 7-10 working days depending on the quantity.
Q4: How are the products delivered?
A4: We ship via Express (DHL/FedEx/UPS), Air, or Sea transportation.
Q5: What payment terms do you accept?
A5: We accept T/T, PayPal, Western Union, and Cash.
Q6: Do you provide OEM/Customized services?
A6: Yes, we offer comprehensive OEM services, including custom logos on products and personalized packaging.