Q: What information should I provide when making an inquiry?
A: Please provide details such as lifting capacity, span, lift height, crane traveling distance, and your power source. Drawings are also helpful.
Q: What is your minimum order quantity (MOQ)?
A: Our minimum order quantity is 1 set.
Q: How are the products packaged for shipping?
A: The main body is packaged with plywood boxes or plastic woven fabrics. Spare parts are securely packed inside plywood boxes.
Q: What is the typical delivery cycle time?
A: Delivery usually occurs within 10, 25, or 40 days after receiving the advance payment, depending on the specific requirements and production schedule.
Q: Do you provide lifting accessories along with the equipment?
A: Yes, we can provide various accessories such as hooks, grab buckets, magnets, pulley blocks, locks, wire ropes, and fiber ropes.
Q: Do you offer customized services or OEM/ODM?
A: Yes, our factory fully supports OEM and ODM services to meet your specific requirements.