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Frequently Asked Questions
Q1. Can you customize the product?
Yes, we welcome customization in any shape, size, color, and LED effect to meet your specific landscaping needs.
Q2. Are you a factory?
Yes, we are a professional manufacturer. You are welcome to visit our facilities.
Q3. Can you provide a sample?
Yes, we can provide one free sample for string lights if you are willing to cover the freight charges.
Q4. How long does it take for a sample?
It typically takes 3-5 days for LED string lights and 15-20 days for other customized artificial tree products.
Q5. What are the available payment methods?
We accept payments via T/T (Telegraphic Transfer), PayPal, Western Union, and LC (Letter of Credit).
Q6. How are the products packaged for transport?
Products are securely packed using bubble wrap combined with either a reinforced wood frame or a heavy-duty carton to ensure safe delivery.
WoodLit Light
